- ICA’s regional execution team is based throughout the region: Saint Lucia, Barbados, El Salvador, Colombia, and Brazil
- ICA’s team members have direct experience in contact center site selection and operational build-out throughout this region;
- ICA offers real-time data on location drivers and emphasizes labor analytics at country and city level;
- ICA offers a comprehensive ‘Boardroom to Build-out’ service capability that is unique in the consulting and real estate services industry
- Our domestic team of experts with on-the-ground experience in this sector ensures high quality support and single source project accountability
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