You are here: Home FDI Corporate Services BPO/KPO/Contact Center/SSC Business drivers and risks
Print E-mail
Business Drivers

Mitigating Risks
Customer:
Are you serving an offshore, nearshore, or onshore customer?  Will the domestic customer base expand?
Site selection through scientific process:
Will you adhere to the process or are there external influences on your decision path?
Labour Arbitrage:
Is the human resource your critical need? Diversified languages? Skilled in a specific service support?
The validity of the result is only as strong as the input data:
How old is your information? What are the sources?  Is it specific enough?
IT:
Is the infrastructure in place?  Will it develop? When?
Define yourself:
Leader or Follower? Is your company prepared to be a market entry leader, or is risk aversion your main focus?
Financial incentives:
Are the incentives valid to your business model?  Are they driving the location decision or vice versa?
What is your long term strategy?
What are the saturation trends? Can the location still support you in 10 years?
Real Estate:
Is the facility need determining your delivery schedule?  There are pre-engineered rapid deployment solutions.
Sustainability and Geo Political outlook:
Is it safe to be here?
Operational build-out:
Ensure your facility will not cost you $$ or delays!
Can your internal functions be supported?
Will your technology work?  Can the people really be trained?  Know for sure.
Does the tax regime support your plan?
Get an expert opinion.

 

§Site selection through scientific process: Will you adhere to the process or are there external influences on your decision path?
§The validity of the result is only as strong as the input data: How old is your information? What are the sources?  Is it specific enough?
§Define yourself: Leader or Follower? Is your company prepared to be a market entry leader, or is risk aversion your main focus?
§What is your long term strategy? What are the saturation trends? Can the location still support you in 10 years?
§Sustainability and Geo Political outlook: Is it safe to be here?
§Can your internal functions be supported? Will your technology work?  Can the people really be trained?  Know for sure.
Does the tax regime support your plan? Get an expert opinion.